Is this email a scam?
Paste a suspicious email address or link for a quick check, or go down the checklist before you click, pay, or reply.
Paste and check
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Want a longer walkthrough? Open the full check page. Need hands-on help? See security consulting for Northern Virginia and the DC metro.
Or use the warning-sign checklist
Example: a fake "account on hold" email
From: Account Team <[email protected]>
Subject: Your account is on hold
Dear Customer, we could not process your payment. Update your card in 24 hours or your service will stop. Click here to update.
Signs here: a sender address that is not the company's, a generic greeting, a deadline, and a link to "update payment." The FTC says real companies will not email or text you a link to update your payment information. (Source: FTC: How to recognize and avoid phishing scams)
What to do if it looks like a scam
- Do not click links, open attachments, or call numbers in the message.
- Go to the company's website by typing it yourself, or use the app you already have. Or call a number from your card or bill.
- Report it. The FTC asks people to report scams at ReportFraud.ftc.gov. CISA also explains how to report phishing: CISA: Recognize and report phishing.
- If you clicked or shared info, see what to do next.
Lock things down in a weekend
Check an email or link
Paste an address or URL and get a plain-language result.
Get help from a pro
Website, email, and security help for Northern Virginia and the DC metro.
Password managers
One strong password for every account, without memorizing them.
Freeze your credit (free)
The three official freeze pages, step by step.
More guides
- The longer scam email checklist (IRS, package, and bank reset scams)
- Passkeys in plain language
- 2FA: app or text message?
- After a data breach
- Email safety for tiny offices
Links checked November 5, 2026. If a page moved, search the agency site for the title.